Computers 101

It is important to know a few very basic computing skills.

Computer terms:

  • Desktop
  • Run
  • Browse
  • Close
  • Minimize
  • Exit
  • Properties

Here's a list of what you should be able to do:

Turn your computer off properly

Use the keyboard (it doesn't matter whether you had typing in classes, you should still familiarize yourself with these keys:

  • The Alternate key (Alt)
  • The Control key (Ctrl)
  • Macintosh Command key

Be able to use the Enter, or Return key

  • Backspace key
  • Delete key
  • Arrow keys
  • Page up, Page down keys

You should know what the two mouse buttons do differently (Macintosh computers have just one button)

When a window opens, you should be able to return to the previous window, or at least close theone you've come to, knowing that you haven't accidently changed something.

You should be able to turn your computer off properly. You should know how the keyboard and mouse work with the computer.

You should be able to open a file. You should be able to save a file, find a file, copy a file, move a file, and delete a file. You should be able to open a folder. You should be able to create a folder, find the folder, place it where you want, save things into it, remove things from it.

You should be familiar both with the main screen of your computer and with the its organization. In Windows 3.11 that's Program Manager and File Manager. In Windows 95 or 98, that's the Desktop and Windows Explorer. Macintosh computers refer to the Desktop and the Hard Drive. You should be able to make the main screen look the way you want, and show what you want. You should know what each icon is, whether it's a shortcut, whether you can move it or delete it.

When requesting technical support, it is important to be at your computer with the computer turned on with no distractions in the background.

 

Other Needed skills:

Folders

  • Find a Folder
  • Create New
  • Open
  • Copy
  • Move
  • Delete files in it
  • Save files it it

Files:

  • Find
  • Open
  • Copy
  • Move
  • Edit
  • Save
  • Delete